Our Responsible Gaming Commitment

Who Can Play at Cherry Spins

Our casino is intended strictly for adults. In line with our target markets of Canada and New Zealand, we set the minimum age at 19, matching the legal standard for our primary Canadian audience. We at CherrySpins never knowingly allow anyone under this age to register an account, deposit funds or play any of our games. If we have reason to believe an underage person has created an account, we reserve the right to suspend it immediately and withhold any winnings until the matter is resolved.

We also ask that you only gamble with money you can genuinely afford to lose. Our CherrySpins platform is designed for entertainment, and we want it to stay that way for every player who joins us.

Tools to Help You Stay in Control

Here at Vegas... at Cherry Spins, we provide several practical tools that let you shape your own gaming experience. These features are available through your account settings, and our support team can help you activate any of them if you are unsure how.

• Deposit limits - Set daily, weekly or monthly caps on how much you can add to your account. Once a limit is reached, you will not be able to deposit further until the period resets.
• Loss limits - Define the maximum amount you are willing to lose over a chosen period, helping you keep your overall spending predictable.
• Wager limits - Restrict the total amount you can stake across a given timeframe.
• Session reminders - Receive on-screen notifications reminding you how long you have been playing.
• Temporary time-out - Step away from our CherrySpins platform for a set period, such as 24 hours, a week or a month, without closing your account permanently.
• Self-exclusion - Request a longer-term break from gaming, during which your account will be fully restricted from deposits and play.

We encourage you to review these settings regularly. Our Cherry Spins team designed them so that adjusting your limits downward is quick and simple, while increasing a limit may involve a short cooling-off period, giving you time to reconsider before any change takes effect.

How to Set Your Limits

1. Log in to your account on CherrySpins Casino.
2. Go to your account or profile settings.
3. Select the responsible gaming or limits section.
4. Choose the type of limit you want to apply - deposit, loss, wager or time-out.
5. Confirm your choice and save the changes.

If you have trouble locating these options, our support team is always ready to walk you through the process.

Recognising the Signs of Problem Gambling

Gambling can affect people differently, and it is not always easy to notice when play has stopped being purely recreational. We at Cherry Spins want you to feel comfortable checking in with yourself from time to time. Some signs that gaming may be becoming a problem include:

• Spending more money or time on our games than you originally planned.
• Chasing losses by depositing again shortly after a losing session.
• Borrowing money or using funds meant for bills, rent or essentials to play.
• Feeling anxious, irritable or preoccupied with gambling when you are away from the site.
• Hiding your gaming activity from family or friends.
• Neglecting work, studies or relationships because of time spent playing.

If any of these sound familiar, we gently encourage you to use the tools described above, or to reach out to one of the independent organisations listed further down this page. Our CherrySpins platform is here for enjoyment, and recognising these warning signs early is one of the best ways to keep it that way.

Self-Exclusion at Cherry Spins

If you feel you need a complete break, we offer a self-exclusion option that goes beyond a simple time-out. Once activated, your CherrySpins account will be closed to new deposits and gameplay for the period you select. During self-exclusion, we at Cherry Spins will not send you marketing emails, bonus offers or promotional notifications, and reactivating your account before the agreed period ends will not be possible through standard account recovery.

To request self-exclusion, simply contact our support team through live chat or email, and we will confirm the details and duration with you before applying the restriction. We take these requests seriously and will not reverse them early, even if asked, because the purpose of self-exclusion is to provide a genuine, protected pause from gaming.

Support From Independent Organisations

While our Cherry Spins team provides in-house tools, we also recommend connecting with specialised, independent organisations that offer confidential advice, counselling and support for anyone affected by gambling-related concerns - whether that is you or someone close to you. These organisations are not affiliated with our casino, which means they can offer an impartial perspective and additional resources beyond what we provide directly.

We encourage you to explore these resources even if you are not currently concerned about your own play - understanding the support available can help you recognise a problem in a friend or family member, too.

Verification and Fair Play

As part of our commitment to responsible operations, we at CherrySpins verify the identity of our players before processing a first withdrawal. This includes checking a valid identity document and proof of address, and may occasionally involve additional checks such as proof of payment ownership or a short phone call. We understand this adds a small extra step, but we believe it protects both you and our platform, ensuring that accounts belong to the people using them and that underage or vulnerable individuals are kept away from real-money play.

Our CherrySpins Casino operates under an Anjouan licence held by Spinsoft Interactive N.V., and our responsible gaming framework is built to align with the expectations that come with that licence. We also restrict access from a long list of jurisdictions where online gambling is not permitted or where our licence does not extend, helping us keep our player base appropriately served and protected. Players interested in our current promotions can also check our CherrySpins bonus page for details on responsible wagering requirements.